Cgull wrote:
We had a husdand (driver) and wife (operator) on a circuit I used to work for.
They done very well out of thieving from us.
But like most they got greedy and got caught.
He did a job to Ashford Chunnel Station, about 100 quid. Did the job and went home. However he left the bag in the car with the passport.
So the customer rings the office to get the driver to go back. But the office doesn't know anything about the job.
The customer descuibed the driver to the boss very well. And both got the boot. And the boss had to pay the bloke hundreds in compensation.
A lesson to them all.
i also expierienced this in a very small office 15 cabs, drivers would blow in a booking always a good one ,the bookings were placed on a board (this was a radio only office) but were cancelled one day before they were due, the drivers complained to the ops who decided to check,(if your a driver threaten to drive for someone else if no action is taken) one sat outside a recently cancelled 70 quid job and lo and behold the owners girlfriend turned up , complaints were made but no action taken the result? six sets handed in saturday at teatime, the office in question is now out of buisness the owner now puts in six shifts in his own taxi which at the time didnt even know what car he owned unlucky bob i call him,
if you are a driver you hand money to the owner to pay the fees ,if you are a op you obviously pay the fees, these are for to pay all the costs of the office ie advertising and more impotantly staff wages , in return any controller handing out jobs is just stealing from you and i cant understand anyone ignoring this, about two years ago one of the big offices(im not allowed to tell you which im operating from i just hope you dont read my previous posts) had a whip around for a retiring controller, the quote was fifteen years service, but i remember catching her handing out three jobs in one hour and refused to contribute, i wasn,t too popular for a week,
then the controller suddenly appeared behind the controls at 505050, nice one maureen,
and all was forgiven ,you have also got to remember that controllers are not well paid and they are easily tempted, the solution is get rid of both controller and offending vehicle, other than that your wages will decrease
and you will only have yourself to blame, me personally i complain in the first intance right in the face of those concerned , and look at me now im half cut at 10.40 waiting on some money from my driver, where as a year ago i was taxing untill four, only too hand over half the take too some other drunk...