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Taxis "snub" disabled, users claim
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Author:  captain cab [ Tue Jan 27, 2009 9:04 pm ]
Post subject:  Taxis "snub" disabled, users claim

Taxis "snub" disabled, users claim


TAXI drivers are overcharging and refusing to pick up some wheelchair users, leading to a flood of complaints to a council.

Private hire drivers are inflating costs, claiming taxis are not available and refusing to make short journeys, a council officer said.

A disabled campaigner today said the move was further isolating disabled people – but a taxi driver said he had not heard of this and cabs were available.

Wycombe District Council licensing officer Caroline Steven said: “We have had a fair amount of complaints, it would be fair to say, over the last 12 months…in respect of overcharging by private hire companies.”

She said: “Often they will not make themselves available if they know they are wheelchair users or are not prepared to take short journeys.”

Some private hire firms provide an “excellent service” she said – but this was not the case for some users.

It came as she revealed Wycombe district still only has one wheelchair accessible hackney carriage, taxis which can be flagged down.

This means disabled people can only use pre-booked private hire firms, which have some bigger vehicles to accommodate a wheelchair user.

She said: “I am afraid we haven’t moved forward on that one at all.”

Alison Lewis, of pressure group Wycombe Area Access For All, which works with the council on disabled matters, said overcharging complaints were common.

She said: “The moment you mention a wheelchair there is an “er” and and an “um” and they will give you a different price.”

She said she was given on quote of £8 for High Wycombe to Marlow which leapt to £20 when she mentioned she had a wheelchair.

“It is making disabled people more isolated than they are already. In the current financial climate they have less money to spend anyway.”

But Mohammed Asif, owner of Royal Cars, High Wycombe, who has spoken out about other issues affecting the trade, said he did not know of overcharging for disabled people.

Mr Asif said: “They are available at any time they want.”

Author:  toots [ Tue Jan 27, 2009 9:10 pm ]
Post subject: 

Quote:
This means disabled people can only use pre-booked private hire firms


No it doesn't it means wheelchair users can only use pre-booked hire firms. I have to say that is better than nothing. My mother can only use pre booked hire because she can't flag a saloon down. I say it's better than nothing :D

Author:  captain cab [ Tue Jan 27, 2009 9:13 pm ]
Post subject: 

The LA should do some test purchasing.

CC

Author:  grandad [ Tue Jan 27, 2009 9:15 pm ]
Post subject: 

Surely if these company's are PH they are free to charge what they want.

Author:  toots [ Tue Jan 27, 2009 9:15 pm ]
Post subject: 

captain cab wrote:
The LA should do some test purchasing.

CC


Explain please. I'm blonde today and I've been on the vodka :lol:

Author:  captain cab [ Tue Jan 27, 2009 9:16 pm ]
Post subject: 

grandad wrote:
Surely if these company's are PH they are free to charge what they want.


Not according to the act

CC

Author:  echo15 [ Wed Jan 28, 2009 12:07 am ]
Post subject: 

Quote:
Explain please. I'm blonde today and I've been on the vodka


Thats ok I speak "Blonde" :lol: :lol:
Quote:
The LA should do some test purchasing


Like a "Mystery Shopper" :wink: :wink: :wink:

Author:  toots [ Wed Jan 28, 2009 12:46 am ]
Post subject: 

echo15 wrote:
Quote:
Explain please. I'm blonde today and I've been on the vodka


Thats ok I speak "Blonde" :lol: :lol:
Quote:
The LA should do some test purchasing


Like a "Mystery Shopper" :wink: :wink: :wink:


Lets hope you're fluent in Blonde. To what aim would they have a 'mystery shopper'

Author:  skippy41 [ Wed Jan 28, 2009 1:03 am ]
Post subject: 

This is another case of why the PH should have meters fitted and set to hackney rates, it would stop the rip offs once and for all

Author:  toots [ Wed Jan 28, 2009 1:05 am ]
Post subject: 

skippy41 wrote:
This is another case of why the PH should have meters fitted and set to hackney rates, it would stop the rip offs once and for all


Why should they be set to hackney rates they're not hackneys

Author:  skippy41 [ Wed Jan 28, 2009 1:09 am ]
Post subject: 

toots wrote:
skippy41 wrote:
This is another case of why the PH should have meters fitted and set to hackney rates, it would stop the rip offs once and for all


Why should they be set to hackney rates they're not hackneys


Because the PH have got away to long with ripping folk off and it would let people know in there areas that it does not matter if they get a hack or PH the price will still be the same
for example Edinburgh where they are both on the same tariff

Author:  toots [ Wed Jan 28, 2009 1:16 am ]
Post subject: 

skippy41 wrote:
toots wrote:
skippy41 wrote:
This is another case of why the PH should have meters fitted and set to hackney rates, it would stop the rip offs once and for all


Why should they be set to hackney rates they're not hackneys


Because the PH have got away to long with ripping folk off and it would let people know in there areas that it does not matter if they get a hack or PH the price will still be the same
for example Edinburgh where they are both on the same tariff


Oh I see it's the PH that rip people off, that explains a lot. I'm sure the folk this way will be pleased to know that the £30 they get charged for a Hackney to make a 2.5 mile trip through the pipe isn't a rip off :wink:

Author:  skippy41 [ Wed Jan 28, 2009 1:18 am ]
Post subject: 

They should be asking the Berks (no pun intended) to put the meters on then.
How much does it cost for a car now a days to go through the pipe

Author:  toots [ Wed Jan 28, 2009 1:22 am ]
Post subject: 

skippy41 wrote:
They should be asking the Berks (no pun intended) to put the meters on then.
How much does it cost for a car now a days to go through the pipe


£1.40. The hacks won't take them if they don't agree a price before they get in unless of course if it's quiet then they are glad of the fare

Whats a Berks or do you mean a Birk

Author:  skippy41 [ Wed Jan 28, 2009 1:30 am ]
Post subject: 

I was right first time berks for over charging and cherry picking in Birkenhead

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