skippy41 wrote:
Simple solution for the council, fit meters to all PH and set the rate
simple and illegal
CC
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| Cab firms defend extra snow charge http://taxi-driver.co.uk/phpBB2/viewtopic.php?f=2&t=15728 |
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| Author: | Brummie Cabbie [ Mon Jan 03, 2011 12:11 pm ] |
| Post subject: | Cab firms defend extra snow charge |
Cab firms defend extra snow charge Monday 03th January 2011 Cabbies have come in for a pelting over an extra charge imposed on customers during the recent snow. When temperatures dropped to freezing and thick snow forced public transport to grind to a halt, some of the private hire companies in the town introduced a “snow charge” - a rate of time and a half. That prompted complaints from members of the public to Eastbourne Borough Council’s licensing team and a warning. A council spokesperson said, “The licensing team has taken numerous calls in relation to extra charges being made due to the snowy conditions. “We want to remind private hire operators that it is best practice for the operator who takes the booking to inform the customer that an extra charge is being applied due to the weather. “This is obviously good customer service and we would suggest retain the good will of the customer.” Private hire drivers are able to add extra charges but Hackney Carriages are not allowed to charge more than the Eastbourne Borough Council agreed tariff. 720 Taxis in Susans Road said it had not imposed extra charges. Chairman of the company Barry Morris said, “We put nothing on whatsoever.” Cab firms which did impose the rate of time and a half have now defended their actions. Chris Islip, general manager at Sussex Cars in Pevensey Road, said it was done as a last resort when there were no buses or trains and drivers were reluctant to come out. He explained: “We need to maintain a service to our customers but obviously drivers do not want to risk coming out so it is something of an incentive to get them out on the road in treacherous conditions. “We have only done it twice in recent weeks when it has been particularly treacherous. “Our operators are instructed to make it quite clear to customers that there is an extra charge.” Larry Vesty, at Radio Cars, also in Pevensey Road, said his firm also imposed the time and a half rate only if conditions were so bad, drivers were reluctant to come out. “There is an awful lot of drivers who will not work in the snow because of the risk to their vehicles,” said Mr Vesty. “If someone bashes into their vehicle, they could be off the road for weeks and it means loss of earnings. They need an incentive because of that risk.” Julian Ledger, at Call-a-Cab in Lismore Road said it was imposed as there was a higher risk for drivers . He added, “When it’s snowing and the roads are particularly bad, each journey will,on average, take two to three times longer than it would normally. “We only apply the extra charge when the weather is particularly bad.” Source; http://www.eastbourneherald.co.uk/news/ ... _1_2219412 |
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| Author: | skippy41 [ Mon Jan 03, 2011 1:59 pm ] |
| Post subject: | |
Simple solution for the council, fit meters to all PH and set the rate |
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| Author: | captain cab [ Mon Jan 03, 2011 2:14 pm ] |
| Post subject: | |
skippy41 wrote: Simple solution for the council, fit meters to all PH and set the rate
simple and illegal
CC |
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| Author: | gusmac [ Mon Jan 03, 2011 2:15 pm ] |
| Post subject: | |
captain cab wrote: skippy41 wrote: Simple solution for the council, fit meters to all PH and set the rate simple and illegal CC Not here it isn't 
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| Author: | captain cab [ Mon Jan 03, 2011 2:21 pm ] |
| Post subject: | |
gusmac wrote: captain cab wrote: skippy41 wrote: Simple solution for the council, fit meters to all PH and set the rate simple and illegal CC Not here it isn't lol you crazy scots with your crazy rules. 
CC |
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| Author: | captain cab [ Mon Jan 03, 2011 3:41 pm ] |
| Post subject: | |
Good advertising for the HC trade though.......people tend to remember these things. CC |
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| Author: | toots [ Mon Jan 03, 2011 4:43 pm ] |
| Post subject: | |
captain cab wrote: Good advertising for the HC trade though.......people tend to remember these things.
CC They'll remember how they couldn't flag one down cos of the weather
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| Author: | captain cab [ Mon Jan 03, 2011 4:52 pm ] |
| Post subject: | |
toots wrote: captain cab wrote: Good advertising for the HC trade though.......people tend to remember these things. CC They'll remember how they couldn't flag one down cos of the weather Nope they'll remember getting ripped |
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| Author: | grandad [ Mon Jan 03, 2011 7:05 pm ] |
| Post subject: | |
People round he are always complaining to taxi drivers about the prices they are being charged by one company that won't use the meter. But they still keep using them and never complain to the council. |
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| Author: | toots [ Mon Jan 03, 2011 7:06 pm ] |
| Post subject: | |
captain cab wrote: toots wrote: captain cab wrote: Good advertising for the HC trade though.......people tend to remember these things. CC They'll remember how they couldn't flag one down cos of the weather Nope they'll remember getting ripped From what I've been told people were more than happy to pay the extra and were quite generous with their tips 
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| Author: | captain cab [ Mon Jan 03, 2011 7:23 pm ] |
| Post subject: | |
toots wrote: From what I've been told people were more than happy to pay the extra and were quite generous with their tips
So Eastbourne Council got no complaints.......those lying b*stard reporters.... CC |
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| Author: | toots [ Mon Jan 03, 2011 7:47 pm ] |
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captain cab wrote: toots wrote: From what I've been told people were more than happy to pay the extra and were quite generous with their tips So Eastbourne Council got no complaints.......those lying b*stard reporters.... CC I didn't say that did I funny a*se They're obviously tight down there
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| Author: | Sussex [ Mon Jan 03, 2011 8:03 pm ] |
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captain cab wrote: Good advertising for the HC trade though.......people tend to remember these things.
They also remember getting a car, and don't forget those firms not being able to supply a cab. |
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| Author: | jimbo [ Tue Jan 04, 2011 9:12 pm ] |
| Post subject: | |
I am rather bemused and amused to hear that it would be too dodgy for drivers to venture out to work for a £5 fare, but it was ok to risk writing off their vehicle for £7.50? PH cars can't be worth much on the sarf coast then?
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| Author: | wannabeeahack [ Tue Jan 04, 2011 10:29 pm ] |
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If taxi/cab firms were run by the council binmens transport manager then there would be nothing moving on the snowy days |
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