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Blind woman repeatedly snubbed by Uber
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Author:  captain cab [ Tue Apr 19, 2016 6:19 pm ]
Post subject:  Blind woman repeatedly snubbed by Uber
Blind woman repeatedly snubbed by Uber drivers because of her guide dog


A blind woman is spearheading a campaign against Uber drivers after being repeatedly snubbed because she has a guide dog.

Jade Sharp, 23, said some drivers for the hire firm cancel pick-ups when they learn that her five-year-old golden retriever Brodie will be coming along.

Four Uber drivers have been found guilty of breaching equality laws after Transport for London prosecutions based on her evidence, and four more cases are still to be heard.

The latest driver to be convicted was Mohamed Mohamoud, 51, of Tulse Hill, who was told to pay £1,546 in fines and costs at Hammersmith magistrates’ court.

Ms Sharp and her blind friend Vanessa Smith, 21, had booked his minicab to pick them up from a concert at Fairfield Halls in Croydon on May 7 last year.

But when she called Mohamoud to say Brodie would be joining them — Uber has no option in its app to alert drivers — he replied “I don’t take pets”.

Ms Sharp, who was born blind, said she explained, “He is not a pet, he is a working dog. He is my eyes” and threatened to report him to Uber.

Mohamoud replied: “Fine, report me to Uber” and cancelled the pick-up.

In court he said he did not understand that Brodie was a guide dog, and refused pets as they would set off his allergies.

But District Judge Jeremy Coleman found him guilty of breaking the Equality Act 2010, saying: “I listened to the defendant with care but I don’t believe what he said to me.”

Speaking outside court, Ms Sharp, of Roehampton, welcomed the prosecution and vowed never to use Uber again.

She added: “It’s horrible. It is very upsetting. It really winds me up. I’m just trying to travel and it keeps happening with Uber. They are the worst.”

Robert Harris, London engagement manager for The Guide Dogs charity, said: “It’s fantastic that a guide dog user is standing up for herself.”

An Uber spokesman apologised and said Mohamoud no longer works for the firm. “Whilst the drivers on the Uber platform are self-employed we remind them of their legal obligation to take service animals before they can start driving,” he said.

“Any Uber partner-driver who doesn’t accept service animals not only risks having their Uber partnership revoked, but also risks having their private hire licence taken away.”

source: http://www.standard.co.uk/news/london/b ... 28431.html
Author:  grandad [ Tue Apr 19, 2016 7:18 pm ]
Post subject:  Re: Blind woman repeatedly snubbed by Uber
How long before the usual suspects come along and defend the driver?
Author:  sasha [ Tue Apr 19, 2016 7:21 pm ]
Post subject:  Re: Blind woman repeatedly snubbed by Uber
captain cab wrote:
Ms Sharp, of Roehampton, welcomed the prosecution and vowed never to use Uber again.

She added: “It’s horrible. It is very upsetting. It really winds me up. I’m just trying to travel and it keeps happening with Uber. They are the worst.”
She keeps using Ube and they repeatedly let her down, so why keep using them ? Are there no other firms where she lives ?

But I have to ask, if she's been blind since birth how is she managing to use the app on her phone ? It's not just a simple one-click solution, you have to open the app, select pickup and drop off points etc. Surely it's easier for her to dial a number and speak to someone? If she can see well enough to use apps what does she need a dog for ? Unless it opens the apps :wink:
Author:  heathcote [ Tue Apr 19, 2016 7:58 pm ]
Post subject:  Re: Blind woman repeatedly snubbed by Uber
It does not matter how she managed or was assisted to make a call for a vehicle she was refused the service on account of her eyes(dog).

I expect the guilty persons(driver and uber) have their licenses revoked by Licensing Authority.
Author:  edders23 [ Tue Apr 19, 2016 8:49 pm ]
Post subject:  Re: Blind woman repeatedly snubbed by Uber
sasha wrote:
captain cab wrote:
Ms Sharp, of Roehampton, welcomed the prosecution and vowed never to use Uber again.

She added: “It’s horrible. It is very upsetting. It really winds me up. I’m just trying to travel and it keeps happening with Uber. They are the worst.”
She keeps using Ube and they repeatedly let her down, so why keep using them ? Are there no other firms where she lives ?

But I have to ask, if she's been blind since birth how is she managing to use the app on her phone ? It's not just a simple one-click solution, you have to open the app, select pickup and drop off points etc. Surely it's easier for her to dial a number and speak to someone? If she can see well enough to use apps what does she need a dog for ? Unless it opens the apps :wink:



there are special smartphones that blind people can buy that do all those things with voice commands :wink:
Author:  captain cab [ Tue Apr 19, 2016 9:51 pm ]
Post subject:  Re: Blind woman repeatedly snubbed by Uber
heathcote wrote:
I expect the guilty persons(driver and uber) have their licenses revoked by Licensing Authority.


hahahahaha :lol:
Author:  captain cab [ Tue Apr 19, 2016 10:54 pm ]
Post subject:  Re: Blind woman repeatedly snubbed by Uber
grandad wrote:
How long before the usual suspects come along and defend the driver?


Have you ever taken on a driver who was subsequently accused and convicted of rape, or indeed taken on any driver that subsequently was taken to court for refusing a guide dog?
Author:  DocG [ Tue Apr 19, 2016 11:19 pm ]
Post subject:  Re: Blind woman repeatedly snubbed by Uber
Coming soon............Uber cure blind woman :badgrin:
Author:  grandad [ Wed Apr 20, 2016 6:44 am ]
Post subject:  Re: Blind woman repeatedly snubbed by Uber
captain cab wrote:
grandad wrote:
How long before the usual suspects come along and defend the driver?


Have you ever taken on a driver who was subsequently accused and convicted of rape, or indeed taken on any driver that subsequently was taken to court for refusing a guide dog?

Fortunately not. I do have a driver with an exemption certificate for carrying animals.
Author:  captain cab [ Wed Apr 20, 2016 9:29 am ]
Post subject:  Re: Blind woman repeatedly snubbed by Uber
grandad wrote:
Fortunately not. I do have a driver with an exemption certificate for carrying animals.


In the 20 odd years I ran the family firm, neither did I - strange how this company in particular is having so much bad luck aint it.
Author:  grandad [ Wed Apr 20, 2016 9:58 am ]
Post subject:  Re: Blind woman repeatedly snubbed by Uber
captain cab wrote:
grandad wrote:
Fortunately not. I do have a driver with an exemption certificate for carrying animals.


In the 20 odd years I ran the family firm, neither did I - strange how this company in particular is having so much bad luck aint it.

I suppose that could be down to just taking what they can get.
Author:  captain cab [ Wed Apr 20, 2016 10:09 am ]
Post subject:  Re: Blind woman repeatedly snubbed by Uber
grandad wrote:
I suppose that could be down to just taking what they can get.


I suppose they don't fill in application forms, get interviewed properly, get made to take someone on a test drive or have references checked, like I used to.
Author:  Sussex [ Wed Apr 20, 2016 5:46 pm ]
Post subject:  Re: Blind woman repeatedly snubbed by Uber
captain cab wrote:
But District Judge Jeremy Coleman found him guilty of breaking the Equality Act 2010, saying: “I listened to the defendant with care but I don’t believe what he said to me.”

Straight to the point. =D>
Author:  Sussex [ Wed Apr 20, 2016 5:47 pm ]
Post subject:  Re: Blind woman repeatedly snubbed by Uber
captain cab wrote:
“Any Uber partner-driver

Very corporate.
Author:  ven2112 [ Wed Apr 20, 2016 6:35 pm ]
Post subject:  Re: Blind woman repeatedly snubbed by Uber
tbf, there are some cracking motors on uber (well the ones i have seen in Newcastle anyway, all mercs, audies etc ) & the last thing in the world i would take is a dog if i owned a car like that, shes blind, just drive past her , she couldn't see you anyway & just say it was a blank :roll:, you know part of the "criteria" here is having clean/fresh, cars too enable you hold a licence, yet they force you to take dogs? so what would happen if a punter complained to the council that they were "covered in dog hairs" i would be called to the council to explain why,if they were going for a night out with there best gear on then ?, that's why i think they should pay more, helps the valeting bills & they get mobility anyway.
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