JD wrote:
Is it the case that the private hire drivers would rather pick up off the street than service their own customers? I suspect a great many would.
JD
Unfortunately JD, there are many PH drivers who are too short sighted as far as servicing their customers go. for example, i have seen many drivers from other companies pick up any random person after getting a no fare or no being bothered to wait any longer. this short term gain does long term damage, as they are leaving the next person on the list who has booked with them, waiting even longer.
i often get asked "if you cant find your fare will you take me?" i always say no, as i know i have customers who
have booked with us waiting. (and of course it would be illegal for me to do so) if you let down a booked fare you can be sure they'll ring elsewhere next time.