Quote:
the ombudsman who replied saying that they didn't have the resources to investigate.
It will come out in years to come......"The Ombudsman" is there for big business and is a waste of time for the ordinary person.
They are no more than a buffer designed to wear people down and to stop them getting to the truth.
Ironically a letter has just arrived as I correct this post at 11.35 am.
It is from an MP who I wrote regarding an issue that I had with an Insurance company, at the same time hi lighting the failure of the Ombudsman office to really do their job fairly and properly. I will not name the MP but I will quote a paragraph..........
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" I note what you say about the failings of the Ombudsman. It is, unfortunately, the case that all too often the Ombudsman does not appear to side with the consumer but with the company. If I am re-elected in May, I will do my best to find a way to raise the issue of the lack of objectivity with the Ombudsman"
Although I fall within his ward my vote is neither here or there to him.....so his letter is not as such a vote catcher for him.
To go back to my point re the Ombudsman; I think it is fair to say that others are finding that the Ombudsman office is not the place to find justice or genuine help.