JD wrote:
Anyone have an idea or care to guess at who said this?
Drivers in the Hackney and PHV industry are subject to the same obligations and responsibilities as drivers in the other passenger transport industries. By the very nature of the service provided, they are more likely to come into contact with passengers with a wider range of disabilities those who use other forms of passenger transport, and passengers that present a threat through unreasonable behaviour.
Drivers need to be aware of their legal and social obligations such as:
* the national and local licensing regulations and any local bye-laws;
* health & safety regulations;
* equality legislation concerning gender, race, disability, religion and sexual orientation
You could always try
Skills Development in the Hackney Carriage & Private Hire Vehicle
Industry
Produced by: Roger J. Silvers MA, LLM
RJS Management Services Limited
September 2005
(Final v 1.0)
http://www.goskills.org/files/GoSkills% ... er2005.doc
Section 1.2 The Role of Hackney & PHV Drivers on page 10 of 61!!!!
This bit on page 11 about Taxifast is worth a read too!!
"Some operators already require drivers to demonstrate a minimum skills level or undergo relevant training. For example:
• ComCab, a radio circuit operator in London with over 3000 self-employed Hackney drivers provides all drivers with disability awareness and instruction on how to assist disabled passengers.
• TaxiFast, a company in Plymouth with over 360 PHV drivers has established its own in-house training facility and is delivering a comprehensive learning programme to its drivers, many of whom are from the Czech Republic. It is also now adopting the VRQ level 2 BTEC in Transporting Passengers by Taxi and Private Hire."