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APH
 Post subject: IVR & Private Hire
PostPosted: Wed Oct 29, 2008 12:08 pm 
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Posts: 120
Location: WEST YORKS
Is it legal for private hire to use IVR ( Interactive Voice Recognition) as it does not take the passengers destination which is a requirement of their operators licence ?
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meltingsmoke
 Post subject:
PostPosted: Wed Oct 29, 2008 3:22 pm 
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Posts: 187
Location: brighton and hove
i would say its legal, as it would be for all the cab's firm using ivr.

same as a bookng for a Restaurant table 5 :)
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Sussex
 Post subject: Re: IVR & Private Hire
PostPosted: Wed Oct 29, 2008 7:05 pm 
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Joined: Wed Sep 03, 2003 7:30 pm
Posts: 57342
Location: 1066 Country
APH wrote:
Is it legal for private hire to use IVR ( Interactive Voice Recognition) as it does not take the passengers destination which is a requirement of their operators licence ?

I think the council's PH ops conditions need to be up-dated to take account of services such as IVR.

Is it legal? I say yes.

Is it in breach of such PH ops conditions? Maybe.

Would a court convict a driver who has used IVR? I very much doubt it.

_________________
IDFIMH
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wannabeeahack
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PostPosted: Wed Oct 29, 2008 7:10 pm 
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Posts: 24391
Location: Twixt Heaven and Hell, but nearest Hell
technology overtook the rules/regs in 1999 when mobile phones became commonplace, then again when GPRS/PDA's came online

dont forget you need a horse diaper or bucket to collect droppings...lol
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