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| IVR & Private Hire http://taxi-driver.co.uk/phpBB2/viewtopic.php?f=5&t=9795 |
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| Author: | APH [ Wed Oct 29, 2008 12:08 pm ] |
| Post subject: | IVR & Private Hire |
Is it legal for private hire to use IVR ( Interactive Voice Recognition) as it does not take the passengers destination which is a requirement of their operators licence ? |
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| Author: | meltingsmoke [ Wed Oct 29, 2008 3:22 pm ] |
| Post subject: | |
i would say its legal, as it would be for all the cab's firm using ivr. same as a bookng for a Restaurant table 5
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| Author: | Sussex [ Wed Oct 29, 2008 7:05 pm ] |
| Post subject: | Re: IVR & Private Hire |
APH wrote: Is it legal for private hire to use IVR ( Interactive Voice Recognition) as it does not take the passengers destination which is a requirement of their operators licence ?
I think the council's PH ops conditions need to be up-dated to take account of services such as IVR. Is it legal? I say yes. Is it in breach of such PH ops conditions? Maybe. Would a court convict a driver who has used IVR? I very much doubt it. |
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| Author: | wannabeeahack [ Wed Oct 29, 2008 7:10 pm ] |
| Post subject: | |
technology overtook the rules/regs in 1999 when mobile phones became commonplace, then again when GPRS/PDA's came online dont forget you need a horse diaper or bucket to collect droppings...lol |
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