Thanks for your candid evaluation Andy.
I would appreciate any criticisms of the manuals as we are currently updating and improving them.
How do we make our money?
Its simple we sell everything else including support contracts.
By giving this software away people evaluate and profit from it and it has not cost them a penny. They then have a base free to use product to develop their business on.
We then hope that most of the Navlite users will prosper and grow and eventually upgrade to NavPro which is not free.
As far as your premium rate phone call concerns:::
If you don't like the idea of a premium rate call then there is the option of a support contract.
It is only 6.73 a week. That less than96p a day. Which would be about 45 seconds on the premium rate line.
For those who are adamant they can cope without one we also extend access to the support team through the medium of a premium rate number.
The other alternative is to become a reseller or a trainer and then you get it all for free anyway.
You select the solution that best suits you.
must be a dead end job being a reseller and risky,? does this involve taking deposits, and if they do what if you go bust.........AGAIN?