Opinion: End this taxi madnessI climb into the driving seat of a taxi to respond to a call.
I pick up my passengers; it’s a school run. Halfway to school the phone rings again. I have an earpiece so I answer it. It’s another job, so I grab the radio and send another driver.
We’re nearly at the school now. The roads are busy. I’m concentrating, but the phone rings again. This time it’s a booking for later today, and I can’t write it down at the moment so I try to keep it in my head.
While I’m trying to make a mental note of those details, I can see another call waiting in the background. I hang up and that call comes through. Someone wants a quote for an airport run, and since I can’t write their number down and get back to them, I try to recall the price from memory as best I can.
All these phone calls are distracting me from the road, and I almost don’t notice the little girl who appears from between two parked cars on a bicycle. I miss her by an inch, and I just hope nothing else comes in on the phone in the middle of the three-point turn I have to do to get away once I’ve dropped these people off.
Does that sound safe?
Sadly, those are the kinds of working conditions that many taxi drivers in smaller towns in the UK are expected to put up with. Operators either can’t afford or simply don’t want to pay to have a call handler in the office, so drivers are being lumbered with doing it all themselves while negotiating the traffic too.
I spent six years working for a small cab firm and I finished in no small part because I’d had enough near misses through juggling phone calls with the steering wheel – and the last thing I wanted was someone’s death on my conscience should the worst happen.
The problem is, this has become so accepted as a way of doing business that everyone seems to shut up and put up with it.
But it’s dangerous. It’s not fair on the passengers, it’s not fair on the taxi drivers and it’s not fair on pedestrians and other road users. Even using a hands-free kit doesn’t keep drivers from being distracted as they think not only about what they’re doing now but the next two or three jobs in the queue as well.
It has to stop, but it won’t so long as taxi firms are allowed to get away with it.
That’s why I’ve created an e-petition asking the Government to look into banning taxi firms from operating in this way.
I may be out of the trade now, but I still feel passionately that this is an issue in dire need of addressing. So I would like to ask all readers to consider supporting me and signing my petition. You never know, it could help save someone’s life one day.
* Jim Hardaker is a Lib Dem member in Skegness
http://www.libdemvoice.org/opinion-end- ... 39159.html