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PostPosted: Sun Mar 17, 2024 11:22 am 
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Nothing particularly new here, but unusual bit near the end about a proposed change as regards booking cancellations, but which has now been dropped.

The U-word isn't mentioned specifically, but I'd guess it's about them, or another similar app-only operator.

But if the problem was really about Uber, not sure why it sounds like it was local drivers who were getting on their high horse about it :-k


More criminal record checks for taxi drivers in Newport

https://www.southwalesargus.co.uk/news/ ... s-newport/

Taxi drivers in Newport will face more criminal record checks under new rules designed to improve safety.

Owners of taxi firms will also have to pass a “fit and proper test” and comply with Welsh rules on CCTV in vehicles if they are to continue trading in the city.

The measures form part of Newport City Council’s updated policy for taxi and private hire vehicles, with safety the key issue.

Drivers will have to provide the results of a Disclosure and Barring Service (DBS) check every six months – either by signing up for an automatic update service or by applying for their own checks – which allow the authorities to view criminal records.

The council’s licensing team will have to carry out 3,000 checks each year, compared to the current 500 it performs annually.

A report noted this could “impact on [the] workload of the team” but will “enhance the authority’s ability to promote public safety”.

Taxi and private hire vehicle owners will be subject to annual DBS checks as well as the “fit and proper” requirements.

Some other planned reforms of the council’s taxi policy have been dropped or softened, however, following a “well-attended” meeting with members of the trade last September.

Generally, the council intends to only grant new licences for vehicles which meet the latest exhaust emission standards for new cars, Euro 6.

But attendees of the meeting raised concerns this could end up negatively affecting people with disabilities, by slashing the number of wheelchair-accessible taxis on the city’s roads.

The number of accessible taxis in Newport has fallen by 45% in the past seven years, according to the council report.

Wheelchair accessible taxis will therefore be subject to a lower emissions threshold, Euro 4, in the council’s revised policy.

Taxi drivers were also successful in overturning a plan to legally require them to undertake a booking they had accepted “unless there is a good reason”.

The council said there had been increased reports of drivers cancelling jobs, “causing frustration and significant safeguarding concerns”.

But the council accepted drivers’ “strong opposition” to the plan, and noted complaints about cancellations “mainly featured around” one operator and had improved over time.

Councillor James Clarke, the cabinet member for regulation, is expected to sign off on the new taxi policy this week.


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PostPosted: Sun Mar 17, 2024 5:15 pm 
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Quote:
The number of accessible taxis in Newport has fallen by 45% in the past seven years, according to the council report.

Wheelchair accessible taxis will therefore be subject to a lower emissions threshold, Euro 4, in the council’s revised policy.

It's not the emissions policy limiting the number of WAVs anywhere, it's the costs and availability.

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PostPosted: Sun Mar 17, 2024 5:19 pm 
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Taxi drivers were also successful in overturning a plan to legally require them to undertake a booking they had accepted “unless there is a good reason”.

What an incredibly stupid suggestion. #-o

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PostPosted: Sun Mar 17, 2024 7:12 pm 
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Sussex, this has always been part of our driver conditions in Fife, and sounds more or less the same thing. I thought it was a fairly standard condition in Scotland, and sure I've seen similar ones in England as well.

Fife Council license conditions wrote:
The driver of a taxi/private hire car shall be bound to fulfil, or cause to be fulfilled, at the time and location specified, an engagement to hire the taxi/private hire car which has been accepted, unless prevented by sufficient cause.

Never known it to really have been of much relevance in terms of enforcement action, or whatever (although I'm sure it will have been pointed out to drivers or operators by the council when perhaps a customer has been let down on a prior booking).

Alternatively, it's no doubt meant as some kind of deterrent and guide to good conduct, effectively, rather than something that's frequently used in a formal process of enforcement.

And, of course, there's a 'sufficient cause' get-out clause for drivers anyway. I doubt if there's many cases of drivers simply not rolling up because they can't be bothered, say. (On the other hand, I doubt if 'I got a better offer' is sufficient cause in terms of an excuse :lol: )

Of course, maybe the condition is of more relevance in the days of Uber et al, but that's not a factor in Fife, and I've never heard of any kind of action in that regard elsewhere.

Or maybe I'm barking up the wrong tree here in terms of what it's all about? :-k

(The condition above is specifically aimed at drivers, but there's a similar condition for 'the holder of a taxi licence' (and presumably for private hire). So I suppose who's responsible precisely might depend on stuff like contract law. Me, I just take a common sense approach, although the vast majority of my work is off the ranks.)


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PostPosted: Sun Mar 17, 2024 8:48 pm 
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A driver isn't going to take a job and then not turn up for any reason.

The issue for me is if a driver accepts the job and returns it straight away.

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PostPosted: Sun Mar 17, 2024 9:25 pm 
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Sussex wrote:
A driver isn't going to take a job and then not turn up for any reason.

Here we've got a disproportionate number of one-man bands or maybe a couple of cars getting together and handing out cards, and although even HCs here need a booking office licence if they have three cars(?) or more, it's sometimes difficult to know where these 'offices' start and stop in terms of numbers (it's a bit like the opposite end of the scale to Uber, I suppose, but a broadly similar issue - if a driver is working for Uber, Bolt and also trading under his own phone number, is he part of Uber, Bolt, an independent, or all three? (And I'm talking in terms of HCs in Scotland here, who don't need a licence to take bookings if they're truly independent, but do if there are three or more.)

But, anyway, it's all very informal in a way. And, for example, I don't think it's unknown for such drivers to take bookings for a £20 job, say, but at the last minute get an offer of a £100 job, say, therefore...

Or they genuinely can't do a job but make no effort to arrange an alternative nor to inform the customer to make alternative arrangements themselves...

That's not to say they're not obliged by the conditions to do the booking because they just have one or two cars - the obligation to fulfil a booking doesn't depend on whether it's a one-man band, or whether there's a booking office licence in place.

On the other hand, if there's just one or two of them they're less likely to be able to cover the job via another driver or firm, and maybe feel less of a responsibility to cover a job than a bigger office who are maybe a bit more accountable.

So pretty sure it does happen, and that's maybe why the condition exists, but whether it makes a huge difference in reality I don't know.


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PostPosted: Wed Jun 19, 2024 3:52 am 
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Looking at all those generic websites in St Andrews and all the stuff about fakery and overpricing etc just remembered this that was in my drafts.

Think I was a bit wary about posting this at the time, for reasons that may be a bit more obvious now, even to readers on here :-o

Anyway, the way things are going I doubt if anything posted on here will be of much consequence, especially looking at the stuff on that Facebook page earlier 8-[
----------------------------------------------------------------------------------------------------------

Good example here of maybe the kind of thing I'm on about [in post from March above] although this one seems a bit more organised - they've even got quite a snazzy website set up.

But the name is New York St Andrews Cabs :-o

https://newyorkstandrewscabs.co.uk/

Check out the street scene with the Merc in one of the scrolling photos at the top of the website...it's actually Albert Street in Dundee, about 15 miles away from 'head office' in St Andrews :-o

https://www.google.co.uk/maps/@56.47146 ... ?entry=ttu

And the 'booking office' address on the website is given as 100 Market Street, St Andrews. Which seems to be the old Barclay's Bank branch. Not sure what's there now, but pretty sure it's not a 'taxi office' in the conventional sense. I'll be passing in a couple of hours, so will have a look to see what's there now 8-[

https://www.google.com/maps/@56.3404296 ... ?entry=ttu

The Merc in the photos was genuinely a plated vehicle, but pretty sure it isn't now, and haven't seen it around for a while. But compare the photo of it in Dundee to the one parked in the driveway. The Dundee photo clearly shows the window plate, while it's not there in the driveway photo. (And the window plates are in a very sticky sleeve, and not the kind of thing you can just whip out without trace for a photo, or whatever.)

Of course, I'm not claiming there's any evidence of illegality, or whatever. But there's a few of them around, and to me it doesn't pass the smell test [-(


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PostPosted: Wed Jun 19, 2024 4:15 am 
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And this is the photo I took back in March of the address 'New York Taxis' are using on their website - it's the old Barclay's Bank branch. And slap bang in the town centre - chances of anyone paying the rental on the likes of that for a taxi office consisting of a handful of cars simply non-existent.

But I think you need a postal address on a website because of e-marketing regulations, or something like that. But it's just mobile phone numbers they use, so I'd guess they use any old address, and just assume no-one will ever actually check.

And because you don't need a booking office licence for a small number of cars here then that's not an issue either :?

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PostPosted: Wed Jun 19, 2024 4:18 am 
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And check out this one - 18 Bell Street is the address, which is a door to flats in Bell Street. And half way up the Bell Street rank, and almost bang on where the car was booted and it all kicked off last weekend :-o

And check out the drivers at the bottom of this page - CEO... :lol:

Don't even know if they're real people - I'd guess not. And maybe it's just me, but is the first guy with the photo the same as the last guy?

https://www.easytaxistandrews.co.uk/about


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PostPosted: Wed Jun 19, 2024 5:03 am 
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Simple enough to work it all out with Google, actually - they're staff at some shipping business somewhere abroad, and they've just used the same names, photos and job titles to make it look like they're working the ranks in St Andrews :lol: :roll: :oops:

https://theorg.com/org/rite-prep-shippi ... ndy-dewitt

And Big Andra actually seem to have quite a big footprint on the web, for example:

https://reedsy.com/andy-dewitt

He seems to be some kind of published author. While driving pishheads home in St Andrews, obviously :-o


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