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PostPosted: Thu Jan 22, 2009 1:21 pm 
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Nigel wrote:
wannabeeahack wrote:
gusmac wrote:
wannabeeahack wrote:
I wouldnt ever use back street arches/phil mitchell greasy hand garages


Then that is your loss. Some of them are miles better than a main dealer and they actually look after their regular trade, instead of ripping them off.

Usually cheaper as well. :wink:


i wouldnt ever deal with main stealers either except for warranty work, had citroen charge me £188 for an oil change+filter once/1st sevive/new van

i have a very good relationship with a northgate sevice agent with a workshop full of BT, british gas, Britvic and other vehicles who always did my 3 vans proud


Took my car into a Vauxhall Dealership last year for a service, they gave me a invoice for £672 :shock: :shock: :shock: I asked what work they'd done? Oil change + filters, new brakes, new fluids brake and clutch all for £672. When I went to the car there was oily hand prints all over the bonnet I went back to the service reception and kicked off at them, they washed it and polished it all for nothing bless their cotton socks.

£672 for a service?? you got to be having a F***ING laugh.


for all that £672 is low, but why a clutch in a service? did you ask for it to be done?

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PostPosted: Thu Jan 22, 2009 3:47 pm 
wannabeeahack wrote:
Nigel wrote:
wannabeeahack wrote:
gusmac wrote:
wannabeeahack wrote:
I wouldnt ever use back street arches/phil mitchell greasy hand garages


Then that is your loss. Some of them are miles better than a main dealer and they actually look after their regular trade, instead of ripping them off.

Usually cheaper as well. :wink:


i wouldnt ever deal with main stealers either except for warranty work, had citroen charge me £188 for an oil change+filter once/1st sevive/new van

i have a very good relationship with a northgate sevice agent with a workshop full of BT, british gas, Britvic and other vehicles who always did my 3 vans proud


Took my car into a Vauxhall Dealership last year for a service, they gave me a invoice for £672 :shock: :shock: :shock: I asked what work they'd done? Oil change + filters, new brakes, new fluids brake and clutch all for £672. When I went to the car there was oily hand prints all over the bonnet I went back to the service reception and kicked off at them, they washed it and polished it all for nothing bless their cotton socks.

£672 for a service?? you got to be having a F***ING laugh.


for all that £672 is low, but why a clutch in a service? did you ask for it to be done?


Meant to say brake and clutch fluid. :mrgreen: :mrgreen: :mrgreen:


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PostPosted: Thu Jan 22, 2009 3:55 pm 
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Oil change (£20 for the good stuff, £10 cheapo)
filters (fuel/air/oil) £40 max
new brakes (front pads £40 rear pads £40)
new fluids (brake and clutch) (£20 for 5 ltrs)
all for £672.

6 hours labour

i buy all my bits (good ones) and take to my man, and he charges £15/hour

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PostPosted: Thu Jan 22, 2009 4:28 pm 
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Nigel wrote:
Took my car into a Vauxhall Dealership last year for a service, they gave me a invoice for £672 :shock:


For a Cavalier!

Thats a lot!

:lol:


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PostPosted: Thu Jan 22, 2009 6:14 pm 
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Location: Stamford Britains prettiest town till SKDC ruined it
Unfortunately sometimes you have no choice but to go to a main dealer I recently changed to a VW and the warranty is only valid as long as its serviced by a VW main dealer I can't even use the local branch of the VW main dealer I have to go to Peterborough. If I use my garage who are better mechanics the y wouldn't honour the warranty :x

Well done to local garage but I suspect that the battle isn't over yet a fresh planning application will probably follow and network rail could always refuse to renew the lease when its up


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PostPosted: Thu Jan 22, 2009 6:28 pm 
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edders23 wrote:
Unfortunately sometimes you have no choice but to go to a main dealer I recently changed to a VW and the warranty is only valid as long as its serviced by a VW main dealer I can't even use the local branch of the VW main dealer I have to go to Peterborough. If I use my garage who are better mechanics the y wouldn't honour the warranty :x

Well done to local garage but I suspect that the battle isn't over yet a fresh planning application will probably follow and network rail could always refuse to renew the lease when its up


No you dont have to use the main stealer's for servicing who ever told you that cr@p:roll:
As long as the gararge of your choice is VAT registered you can use that one
The warranty is still covered regardless of what the stealer's say

Come on JD Sussex or even CC what does it come under I cannot think but its a law


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PostPosted: Thu Jan 22, 2009 9:59 pm 
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skippy41 wrote:
edders23 wrote:
Unfortunately sometimes you have no choice but to go to a main dealer I recently changed to a VW and the warranty is only valid as long as its serviced by a VW main dealer I can't even use the local branch of the VW main dealer I have to go to Peterborough. If I use my garage who are better mechanics the y wouldn't honour the warranty :x

Well done to local garage but I suspect that the battle isn't over yet a fresh planning application will probably follow and network rail could always refuse to renew the lease when its up


No you dont have to use the main stealer's for servicing who ever told you that cr@p:roll:
As long as the gararge of your choice is VAT registered you can use that one
The warranty is still covered regardless of what the stealer's say

Come on JD Sussex or even CC what does it come under I cannot think but its a law


From memory the directive came from Europe something about free competition.

CC

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PostPosted: Thu Jan 22, 2009 10:10 pm 
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The Law

In October 2003, European Union legislation affecting the motor trade came into force. Its full title is 'Block Exemption Regulations 1400/2002' (in short 'BER'). This legislation changes the way cars may be serviced and repaired, and gives motorists a lot more freedom in their decision about who should look after their cars.

The BER covers areas such as who can service vehicles other than agents appointed by manufacturers and, more specifically to customers who are considering a Tubi Style sports exhaust, parts that can be fitted to a vehicle. Below we draw upon in particular the issues that concern fitting replacement parts to a vehicle that are not the manufacturer's original equipment.

The BER introduces certain definitions of importance to the independent aftermarket. There is a new definition of 'original spare parts' and 'matching quality parts' that is based on the quality of the component. Vehicle warranties cannot be invalidated if these conditions are met:


Where parts used are of matching quality as the component used for the assembly of a motor vehicle. (A Tubi Style exhaust is manufactured from a higher quality material than OEM exhausts: 304-grade stainless steel, and are manufactured using internationally-certified practices. Spare parts of "matching quality" identifies parts in the following way: spare parts made by any undertaking which can certify at any moment that the parts in question match the quality of the components which are or were used for the assembly of the motor vehicles in question.)

Where parts used are of the same specifications and production standards as those used by the Vehicle Assemblers. (A Tubi Style exhaust is designed to fit to OE mounting parts and components such as catalysts without any modifications (including cutting, welding and bending of any OE parts). Its fitting is a simple bolt-on bolt-off process which can be reversed or replaced at any time without causing damage to the vehicle or OE components.)

Where parts manufacturers/suppliers are able to issue a quality certificate. (Tubi Style exhausts are certified compliant by the strict guidelines set out by the EU-recognised TÜV and internationally-recognised ISO 9001. Very few aftermarket exhaust manufacturers have such certifications.)

An interesting point is that if the vehicle manufacturer itself offers spare parts of differing quality (e.g. an "economy" or "premium line"), he cannot prohibit its contractual partners (i.e. dealers and authorised repairers) from buying spare parts of the same quality from the independent market.

The BER also covers service and maintenance during the warranty period and prohibits vehicle manufacturers' warranties from including conditions requiring that all parts used must be the VA's "original spare parts".

THE EUROPEAN COMMISSION DECLARED THAT SUCH CLAUSES IN A WARRANTY DOCUMENT WOULD REPRESENT 'AN UNJUSTIFIED RESTRICTION FOR THE CONSUMER.

http://www.scuderiasystems.com/root-warranty.html

http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38070.html

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PostPosted: Thu Jan 22, 2009 10:30 pm 
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skippy41 wrote:
Come on JD Sussex or even CC what does it come under I cannot think but its a law

It's basically EU free movement of trade/competition law.

You can use a VAT garage to service your car or replace brakes etc and not void out your warranty.

Up to a year or so ago the makers said you must use genuine parts if you did, but I think a cab driver took on LTI over that, and won.

So now you don't even need to use genuine parts.

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PostPosted: Fri Jan 23, 2009 12:29 am 
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edders23 wrote:
Unfortunately sometimes you have no choice but to go to a main dealer I recently changed to a VW and the warranty is only valid as long as its serviced by a VW main dealer I can't even use the local branch of the VW main dealer I have to go to Peterborough. If I use my garage who are better mechanics the y wouldn't honour the warranty :x


I'm pretty sure they can't do that. Servicing can be done by any VAT registered garage, provided they use VW approved parts.

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PostPosted: Fri Jan 23, 2009 12:42 am 
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Quote:
“There are not only a lot of jobs on the line, but also many customers would have been hit.”


or in this case...a lot of Jobs under the line...


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