volvoman wrote:
cabbyman wrote:
So, the other alternative is 'money up front.'
Is it worth alienating an otherwise upstanding customer or is the economic situation such that everyone should be suspected?
One night last week I picked up a customer in the Gateshead area who wanted to go to Spennymoor.He explained that he had been in a taxi from Newcastle,his friend being dropped off in Gateshead. The taxi driver then asked for money up front or he was not taking him. The customer took offence at this and telephoned our company. He was a decent bloke and I took him to his destination. Result ; He will no longer be using Hackney Carriages and will be ringing us. Also the original driver lost out on a £40 fare.

I personally would not do a £40 job without the money up front unless the passenger was picked up from an address that I could go back to in the event of any problems.
He may well have been a decent bloke but its usually the ones that you don`t expect that cause problems.
I guess its the way that some people ask for the money up front rather than the fact that they have asked.
As for not knowing the fare until the journey has ended, I just ask for a postcode and my sat nav gives the distance which can be used to work out the fare pretty accurately.
Spot on there JD.