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PostPosted: Wed Jan 19, 2011 5:15 pm 
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Is it legal to have an out of area phone number ?

ie can you use a number from one district that diverts through to your office in another district ?

AND

If not - whats the score with mobile phones as they have no district or location associated with the number ?


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PostPosted: Wed Jan 19, 2011 8:48 pm 
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ozthecoz wrote:
Is it legal to have an out of area phone number ?

ie can you use a number from one district that diverts through to your office in another district ?

AND

If not - whats the score with mobile phones as they have no district or location associated with the number ?

You can have whatever number you like, IMO, provided the call is answered within the district.

Mobile phones, one for the real judges methinks.

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PostPosted: Wed Jan 19, 2011 8:57 pm 
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our LA stipulate mobile numbers cannot be advertised on vehicles or stationery to solicit bookings

so i just show mine for pricing info..... :lol: :lol: :lol:

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PostPosted: Wed Jan 19, 2011 9:32 pm 
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cheers guys

Gonna clarify with the local licensing officer in the next day or so - though i have a feeling he will not have the foggiest :evil:


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PostPosted: Wed Jan 19, 2011 9:34 pm 
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actually what are your thoughts about a freephone number diverted to a mobile ?

Again nothing is geographical and you cannot trace where a 0800 number is diverted to apparently ... hmmmm


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PostPosted: Wed Jan 19, 2011 9:44 pm 
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ozthecoz wrote:
actually what are your thoughts about a freephone number diverted to a mobile ?

Again nothing is geographical and you cannot trace where a 0800 number is diverted to apparently ... hmmmm

Haven't seen a law that says you can't.

But then the laws were written pre mobile times. :?

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PostPosted: Wed Jan 19, 2011 10:15 pm 
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watch your costs, the freephone will cost plenty to a mobile, especially whan all the competiotion cotton on and ring for prices, plus your voicemail taking messages costs the same

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PostPosted: Thu Jan 20, 2011 10:18 pm 
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East Staffordshire Borough Council v Rendall
QUEEN'S BENCH DIVISION (CROWN OFFICE LIST) 3 NOVEMBER 1995
COUNSEL:
C Kinch for the Appellant; J Galbraith-Martin for the Respondent
PANEL: SIMON-BROWN LJ, SEDLEY J JUDGMENTBY- 1: SIMON-BROWN LJ
JUDGMENT-1:
SIMON-BROWN LJ: This is a Prosecutor's appeal by way of case stated against the adjudication of the Stipendiary Magistrate for the county of Stafford, given on 23 March 1995, whereby he dismissed the Appellant's information that the Respondent:
"On 26th March 1994 did operate a private hire vehicle in a controlled district, namely Uttoxeter in the Borough of East Staffordshire, without having a current licence under Section 55 of the Local Government (Miscellaneous Provisions) Act 1976. Contrary to Section 46(1)(d) of the Local Government (Miscellaneous Provisions) Act 1976."
The facts were sensibly agreed by the parties and presented to the Magistrate in writing. I shall recite these from the Case Stated albeit expanding a little in accordance with what was apparently in the agreed statements so as to make them more readily comprehensible.
The case was concerned with two adjacent controlled districts, which I shall call respectively East Staffordshire, within which lies Uttoxeter, and Derbyshire Dales, within which lies Doveridge.
A co-accused called Jennifer McCartin was charged and convicted under s 46(1)(e)(i) of the 1976 Act, she being an operator holding a licence from East Staffordshire, her business address being given as Uttoxeter. She traded in partnership with the Respondent, Alan Rendell, as "Dovelin". (I appreciate that there are rival spellings but for the purposes of this judgment that I think will suffice.)
The Respondent holds an operator's licence from the Derbyshire Dales District Council, under s 55, his business address being in Doveridge.
Sometime before the relevant date, before that is 26 March 1994, the Respondent installed in his Doveridge premises a telephone service which enabled calls coming to the Doveridge telephone to be diverted to the telephone at Jennifer McCartin's business address in Uttoxeter.
The telephone number for Dovelin Cars was the Respondent's Derbyshire 'phone number. Mrs McCartin had a different telephone number in Uttoxeter. On the evening of 26 March 1994 a Miss Smith of Uttoxeter, by telephoning the Respondent's Doveridge number -- that, as stated being the advertised number for Dovelin Cars, the partnership -- booked from her own Uttoxeter telephone a car for a journey to be made wholly within Uttoxeter, that call having been automatically diverted to Mrs McCartin's East Staffordshire number. The hire was duly performed by Mrs McCartin's daughter Karen, a driver licensed under s 51 of the Act solely with Derbyshire Dales District Council, using a car similarly licensed by that council only.
As it happened, the Respondent was at the Uttoxeter address on the evening in question, but nothing turns on that.

The offence of which Mrs McCartin was convicted under s 46(1)(e) of the Act was that of operating an unlicensed vehicle namely, the vehicle driven by her daughter, which was licensed not in East Staffordshire but only in Derbyshire.
It is convenient at this stage to refer to the few directly relevant provisions of the 1976 Act. Section 46(1)(d) under which the information was laid provides:
"no person shall in a controlled district operate any vehicle as a private hire vehicle without having a current licence under section 55 of this Act;"
Section 55 I need not read. It is sufficient to note that it enables an operator's licence to be issued provided always that the District Council are satisfied that the applicant is a fit and proper person to hold it.
Section 80(2) provides:
"... references to a licence, in connection with a controlled district, are references to a licence issued by the council whose area consists of or includes that district, and "licensed" shall be construed accordingly."
Finally, s 80(1) which defines a number of terms within Pt II, the relevant Part, of the Act and states that:
"....unless the subject or context otherwise requires-
'operate' means in the course of business to make provision for the invitation or acceptance of bookings for a private hire vehicle;"
The essential effect of those various provisions was, in the context of the present case, this: that the Respondent was not entitled in East Staffordshire, a controlled district in which he had no licence, to make provision for the invitation or acceptance of bookings for private hire vehicles.
Thus the critical question arising here was whether on 26 March 1994, he was indeed in East Staffordshire making provision for the invitation or acceptance of bookings.
Annexed to the Stated Case is the print-out demonstrating the effect of the automatic diverting facility on the day in question. Without referring to it in any detail, it is perfectly plain that throughout virtually the entirety of that day the 'phone in Doveridge was diverted to the Uttoxeter office, save only for a period of some six-and-a-half hours from 2.56 to 9.24 am., and a further period of some two hours roughly between 2 and 5 pm., when it was diverted to a Vodaphone.
The Magistrate, having considered a number of authorities and addressed himself to the not altogether easy questions raised in this case with evident care and thoughtfulness, reached the conclusion that in setting up the telephonic device in Doveridge to deflect calls to another telephone, namely that in Uttoxeter, the Respondent thereby made provision in Derbyshire for the invitation or acceptance of bookings, and accordingly decided that he made no such provision in East Staffordshire.
He regarded the position as just the same as if there had been a deflected or rerouted call going to the respondent's stationary car at an airport car park, awaiting an inbound customer, a situation which he regarded as falling outside the scope of criminal enforcement under the statute.
The questions posed for the opinion of this Court are stated thus:

"1. Whether for the purposes of Section 46(1)(d)of the Local Government (Miscellaneous Provisions) Act 1976
(i) a person is to be taken as operating a vehicle in a controlled district if he
(a) arranges for telephone calls for bookings to be diverted to and answered at an address in thatcontrolled district and
(b) arranges for a vehicle stationed at that address to fulfil a private hire booking in the controlled district,
(ii) the Magistrate was correct to find that there was no operating of a private hirevehicle in the controlled district of East Staffordshire on 26th March 1994."
The Appellant authority upon this appeal contends that whatever may be the true view of the position in Derbyshire Dales, irrespective that is of whether the Respondent was to be regarded as making provision for the invitation or acceptance of bookings for private hire vehicles there, he was certainly to be regarded as making such provision in East Staffordshire and, accordingly, was acting contrary to law.
The ultimate question undoubtedly reduces to this: whether the Respondent by switching the telephone to Uttoxeter had thereby made provision for acceptance of bookings in Uttoxeter.
As the authorities clearly show, the time question is not where the act of accepting any particular booking or bookings take place but where the provision is made.
The Appellant council contended that by publishing his Derbyshire number and then, certainly on the day in question, switching virtually all calls from that number to the East Staffordshire number, the Respondent, albeit he may well on any view have made provision in Derbyshire for the invitation of bookings, also made provision in East Staffordshire for the acceptance of those bookings.
The contrary argument, skillfully advanced by Mr Galbraith-Martin on behalf of the Respondent, is in line with the Magistrate's finding here that all the provision made within the meaning of s 80(1) was made in Derbyshire and that it was merely to have effect in East Staffordshire.
He points to various provisions of the 1976 Act which undoubtedly allow various trans-boundary activity, for example, permitting hire cars when engaged in fulfilling a booking to cross boundaries between districts (see s 75(1)(a) and s 75(2)). And he points also to this court's decision in Windsor and Maidenhead Royal Borough Council v Khan [1994] RTR 87, where Mr Justice McCullough, giving the leading judgment, observed that there was no corresponding provision for operators licences because, as he said:
"This is not necessary because of the restrictive meaning given to the word 'operate' in the Act."
He further draws our attention to s 57(2)(b)(ii), though, for my part, I do not derive any help from that. Nor am I assisted by his reference to Adur District Council v Fry, an unreported decision of this court on 7 April 1995, a case where, on any view, the authority were attempting, unsuccessfully in the event, to depart from the literal meaning of s 80(1).
Windsor and Maidenhead Royal Borough Council v Khan also seemed to me in the end to provide little assistance. Essentially all that it decided was that by advertising a private hire vehicle business outside the permitted district no offence was committed. All that the advertisement does is to inform

the public as to where provision has been made - in that case, at a single office which was properly licensed in Slough.
A little more help is to be gained from the unreported decision of this court in Kingston Upon Hull City Council v Wilson of 29 June 1995, the facts of which I need not relate. Addressing himself to s 46(1)(d), Mr Justice Buxton, in the leading judgment, having referred to Windsor v Khan said this:
"It is simply a question of asking, in common sense terms, whether there has been provision made in the controlled district for invitation or acceptance of bookings."
The assistance which I, for my part, derive from that formulation is the recognition, no doubt implicit in s 80(1) itself, that there could well be provision for invitation of bookings in one place and for acceptance in another which, as the argument developed before us, is essentially the position that the Appellant authority are contending for here.
Before stating my conclusion, I should say a word about the consequences of the rival constructions of s 80(1) with regard to the operation of mobile car telephones.
Mr Galbraith-Martin was constrained to accept that if his contended for construction be right, then a one man minicab operator would not need an operator's licence at all. He could simply advertise and drive around, seeking and accepting business using his car telephone. If, however, the Appellants are right, then on the face of it, it may be difficult to allow for the very situation that the Magistrate here envisaged, the intermittent use of a mobile car 'phone by a licensed operator fulfilling a booking. It
may well be that the full ramifications of our decision in the present case will need to be worked through in other cases. For my part, however, I have reached the clear conclusion that the Appellants' argument is to be preferred.
It seems to me quite impossible on a common sense approach to the provisions here in question to regard the Respondent as having done other than to make provision for the acceptance of bookings in Uttoxeter, ie, in the East Staffordshire Control district where he had no licence.
Certainly, on the day in question, and it appears to have been by no means an isolated day, he had made the clearest possible arrangements to ensure that those who sought to make bookings would be put through to Uttoxeter for such bookings to be accepted. In this case, whatever may be the position with regard to the ordinary use of mobile telephones, there was, in my judgment, substantial provision made, a clear and effective arrangement whereby bookings could be accepted in East Staffordshire.
It follows that I for my part would answer the questions raised for our opinion as to (i)(a) "Yes", as to (i)(b) "That it does not properly arise for determination upon this appeal" and as to (ii) "No".
In my judgment, therefore, the Magistrate's conclusion was incorrect and I would allow this appeal. JUDGMENTBY-2: SEDLEY J
JUDGMENT-2:
SEDLEY J: I agree. Section 46(1)(d) of the Local Government (Miscellaneous Provisions) Act 1976 was expanded to incorporate the definition in s 80(1) and thus reads:
"(1) Except as authorised by this Part of this Act-
(d) no person shall in a controlled districtmake provision for the invitation or acceptance of booking for any vehicle as a private hire vehicle without having a currentlicence under section 55 of this Act."

This provision undoubtedly requires, as Mr Galbraith-Martin has submitted, that in order to constitute an offence it is necessary for the material provision to have been made in a controlled district in which the defendant has no s 55 licence. It is not enough that provision has been made for the consequent invitation or acceptance of bookings to take place in such a district.
In my view, by publicising his Derbyshire Dales telephone number and then switching calls from there to East Staffordshire, where he had arranged for them to be answered, the Respondent did two things: he made provision in Derbyshire Dales for the invitation of bookings and he also made provision in East Staffordshire for the acceptance of bookings. To conclude that this was so requires no strained or expanded meaning of the statutory language, and it respects its somewhat mysterious syntax.
It is quite true that modern technology may not fit easily into the statutory provisions. In 1976, mobile 'phones as well as the automatic switching of calls were unknown, at least to ordinary telephone users.
Mr Galbraith-Martin may be right that this construction of s 46(1)(d) at least in some cases will criminalise licensed drivers either directly or by diversion of calls to take bookings on their mobile 'phones while they are in a controlled district other than their own. But Mr Kinch may equally be right that Mr Galbraith-Martin's construction would allow a driver with a carphone to operate freely anywhere in the country, provided he had acquired and installed a carphone in an area such a London which enjoys no statutory licensing regime.
One cannot therefore reason from consequences to the correct construction, and I agree with my Lord that for better or for worse the commonsense answer to the question posed by s 46(1)(d) on the facts of the present case is that the Respondent was guilty of an offence.
Accordingly, I too would answer question (i)(a) in the affirmative. It is unnecessary to answer question (i)(b), and I would answer question (ii) in the negative.
DISPOSITION: Appeal dismissed.
SOLICITORS:
Sharpe Pritchard, agents for East Staffordshire Borough Council; Batesh Partnership, Manchester


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PostPosted: Thu Jan 20, 2011 10:22 pm 
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IN THE HIGH COURT OF JUSTICE QUEEN'S BENCH DIVISION CROWN OFFICE LIST
DIVISIONAL COURT

CO/2567/99
Royal Courts of Justice
The Strand
London
Friday 15 October 1999

Before:
LORD JUSTICE KENNEDY
(Vice President of the Queen's Bench Division
and

MR JUSTICE JOWITT
PATRICIA MURTAGH
and
JEAN CARTER
(T/A RUBERY REDNAL CARS)
and
BROMSGROVE DISTRICT COUNCIL

First Appellant
Second Appellant
Respondent

MISS VERONICA HAMMERTON (instructed by Messrs Rowe & Cohen, Manchester
M3 3JE appeared on behalf of THE APPELLANTS
MR JOHN McGUINNESS (instructed by the Legal Department, Bromsgrove District
Council, Worcestershire B60 1AA)
appeared on behalf of THE RESPONDENT
JUDGMENT
(As Approved by the Court)

Friday 15 October 1999
LORD JUSTICE KENNEDY: I will ask Mr Justice Jowitt to give the first judgment.
MR JUSTICE JOWITT: This is an appeal by way of case stated from the decision of the Redditch Magistrates on 8 January 1999 to convict the appellants of five offences relating to the use of private hire vehicles.
The appellants are in partnership trading as Rubery Rednal Cars with their office in Rubery, within the area of Bromsgrove District Council. They faced three charges contrary to section 46 of the Local Government (Miscellaneous Provisions) Act 1976 of operating a vehicle as a private hire vehicle within a controlled district when the driver did not hold a current licence under section 51 of the Act. Two of these offences were said to have been committed on 17 July 1998, and the third on the following day.
The appellants also faced a charge in respect of each of these dates of knowingly operating the same vehicle as a private hire vehicle within a controlled district without there being in force a current licence under section 48 of the Act. These alleged offences were also contrary to section 46.
The facts were not in dispute and can be stated very shortly. The appellants have a number of dedicated telephone lines from supermarkets in the controlled district of Birmingham City Council which connect the caller directly to the appellants' office in Rubery and apparently nowhere else. The case does not say so in terms, but it seems to be an inevitable implication that there must have been something at the supermarkets drawing shoppers' attention to the fact that here were telephones which would connect them with a taxi firm. Without this the telephones could not have served their purpose.
The first three charges concern fares who were collected and delivered to their destinations as a result of bookings made by using these dedicated telephone lines. The first of them involved picking up a fare in the Bromsgrove controlled district. The second and third fares were picked up and set down in Birmingham with the whole journey on each occasion being completed within the controlled district of Birmingham.

On each occasion the driver and the car used were licensed by Birmingham City Council.
The relevant legislation is to be found in Part 2 of the 1976 Act. The two local authorities, Birmingham City Council and Bromsgrove District Council, by resolutions passed pursuant to section 45, applied the legislation to their own areas which became, following the terminology of the legislation, controlled districts for the purpose of that legislation.
Section 46(1) imposes licensing requirements in respect of the operators, owners and drivers of vehicles used for private hire, and in respect of the vehicles themselves in relation to the use of such vehicles in a controlled district. Paragraph (a) provides that the owner of a vehicle may not use it or permit it to be used as a private hire vehicle in a controlled district unless he holds a current licence for that vehicle issued pursuant to section 48. Paragraph (b) provides that the driver must have a current licence issued pursuant to section 51. Paragraph (c) provides that the owner of the vehicle may not employ someone to drive the vehicle for the purpose of hiring unless he, the driver, holds such a licence. Paragraph (d) provides that the operator of the vehicle must have a licence issued to him pursuant to section 55. Paragraph (e) provides that he may not operate a vehicle as a private hire vehicle in a controlled district unless there is in force a licence both for the vehicle and the driver.
It is the Councils for the controlled districts which issue the various licences for their districts. Section 80(2) provides that references in the statutory provisions are to a licence issued by the Council for the controlled district. It is clear the licences apply only within the controlled district of the issuing Council. Provision is made, though, by section 75 to permit certain journeys into another controlled district in respect of which licences have not been issued. Miss Hammerton for the appellants accepts that she cannot find any assistance in that section in the present case.
Section 80(1) provides that operate means "in the course of business to make provisions for the invitation or acceptance of bookings for a private hire vehicle". Thus the definition refers to provision of two kinds, and it follows that while they may both be made in the same place, they may not be, and the question is one of fact to be approached in common-sense terms: see the judgment of Simon Brown LJ in East Staffordshire Borough Council -v- Rendell (3.11.95) at pages 8D to 9A, with which Sedley J agreed.

It was contended by the appellants before the magistrates that by reason of the dedicated telephone lines in Birmingham they had made provision for the invitation there of bookings for a private hire vehicle, and so were operating within the Birmingham controlled district, and could respond to bookings by providing a private hire vehicle licensed by and driven by a driver licensed by the Birmingham City Council.
The respondent's contention was that there was no provision in Birmingham for the invitation of bookings and that bookings were accepted in the Bromsgrove controlled district so that the vehicle and its driver had both to be licensed by Bromsgrove. Moreover, it was contended, even if the appellants operated also within the Birmingham controlled district by virtue of the dedicated telephone lines, that did not affect the statutory requirement arising from the fact of operating in Bromsgrove.
The magistrates accepted the respondent's contentions. They concluded that the appellants were operating in the Bromsgrove controlled district and were not operating in the Birmingham controlled district. They concluded that the use of the vehicle on the three occasions did require a vehicle and driver licensed by Bromsgrove, and that accordingly all five offences were made out.
Today before us Miss Hammerton has submitted that, provided there is registration in both areas from which the appellants operate, it matters not that the vehicles and their drivers are not also dually licensed (ie. licensed by each area). She points to the practical difficulties if dual registration has to be provided: sets of records have to be kept which are available to both licensing authorities; both licensing authorities are entitled to inspect the vehicles and to make conditions as to what the vehicles should be (and there may be inconsistencies between two sets of conditions); and there is the fact that it is costly if vehicles and drivers all have to be licensed by two authorities. However, while we see the difficulties and sympathise with them, the question for us is whether, since undoubtedly the appellants were operating in Bromsgrove (because that is where they accepted
bookings), it is to be said that not only had the operators to have their licences, but the vehicles and their drivers also had to have their licences issued by Bromsgrove.
In Dittah -v- Birmingham City Council [1993] RTR 356, Kennedy LJ, with whose

judgment Clarke J agreed, read a passage from a letter of the Department of Transport to the District Secretary of the Bromsgrove District Council:
"In our view applying section 80(2) to sections 46(l)(d) and (e) has the effect that an operator requires a licence from the area in which he intends to operate and may operate only in that area vehicles and drivers licensed by the same district. This has the practical effect that an operator licensed in area A may only use vehicles and drivers licensed in area A but these vehicles and drivers will by virtue of section 75(2) exemption be able to go anywhere in the course of the hiring."
Kennedy LJ said about that passage:
"That in my judgment is an accurate statement of law, whatever may have been said elsewhere in the past."
It follows in my judgment that, although the appellants held operators' licences issued both by Birmingham as well as by Bromsgrove, they were not entitled to operate private hire vehicles which were not licensed by and driven by drivers licensed by Bromsgrove. That is so whether or not they operated also in the Birmingham controlled district by virtue of the dedicated telephone lines in the supermarkets, because on any view they operated from Bromsgrove. That is the point which Mr McGuinness on behalf of the respondent makes, and it seems to me to be a point well made. It follows plainly from the legislation. The point is made clear in Dittah -v- Birmingham City Council. If it were the case that the appellants operated also from Birmingham, then it would be necessary not only that they hold operators' licences from Birmingham, but also that the same vehicles licensed by and driven by drivers licensed by Bromsgrove should also be licensed by Birmingham and driven by drivers licensed by both Bromsgrove and Birmingham. The parties differ as to whether there was, by virtue of the dedicated telephone lines, provision for the invitation of bookings for a private hire vehicle in Birmingham. However, I take the view that it matters not whether there was an operating base in Birmingham as well as in Bromsgrove. Since there was an operating base in Bromsgrove then the vehicles and their drivers had to be licensed by Bromsgrove.

In those circumstances I do not find it necessary or desirable that I should express any conclusions about the findings which the magistrates made that there was no operation in Birmingham.
Since I conclude that licensing .in Bromsgrove of both vehicles and drivers was required, it follows that these offences were made out. I for my part would dismiss this appeal.
LORD JUSTICE KENNEDY: I agree. The facts of this case make it clear that in fairness to private hire operators the provisions of this statute should be reconsidered by the legislature as a matter of some urgency.
In 1999 it is absurd that a licensed operator who operates in the area of one District Council in a large conurbation commits a criminal offence if he installs a small sub-office, or perhaps even a dedicated telephone line, in an area controlled by an adjoining District Council because he thereby makes provision for the invitation of bookings in the second area. To keep within the law he must then obtain a whole series of fresh licences - an operator's licence, drivers' licences and vehicle licences - for the second area.
This cannot be what Parliament originally envisaged As the cost of licences varies, we understand, from one district to another, it is not easy to see precisely how the problems should be resolved, but clearly if operators, their drivers and their cars are properly licensed in respect of one area which is responsible for overseeing their activities, they should not have to be re-licensed elsewhere. The problem is to some extent the result of improved technology since the statute was passed, but the law needs to reflect the current state of technology and not be 23 years behind it.
MR McGUINNESS: The respondent Council seeks an order for costs against the appellants. LORD JUSTICE KENNEDY: You cannot resist that, can you, Miss Hammerton? MISS HAMMERTON: My Lord, no. LORD JUSTICE KENNEDY: Very well.

MR McGUINNESS: If it assists, to save taxation, I have provided my friend with a figure if she is able to agree it.
LORD JUSTICE KENNEDY,: Do you have instructions in relation to that, Miss Hammerton? MISS HAMMERTON: My Lord, no. It has only just been handed to me now.
LORD JUSTICE KENNEDY: It seems to me that the sensible course is that it can be done by agreement between responsible bodies on both sides, and I would not propose at this stage to make any further order.
MISS HAMMERTON: I am very grateful. My Lord, may I ask for leave to appeal in respect of this matter? I do so because it is a matter of some importance, the issue of dual licensing, and in those circumstances I would ask that there be leave to appeal?
LORD JUSTICE KENNEDY: No. I am afraid that we think, perhaps as was indicated from what I said, that your actual remedy lies elsewhere. You might think that possibly the value of obtaining a transcript and sending a copy of it to your MP might be more productive, I do not know.


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PostPosted: Thu Jan 20, 2011 10:36 pm 
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Or look on TDO's Homepage. :roll: :roll:

http://www.taxi-driver.co.uk/?page_id=337

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You could also read include Dittah -v- Choudhry, Top Cars -v- Windsor, and Shanks (Blue Line) -v- North
Tyneside. All these cases have, since the first, followed the same pattern


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lol i never even knew that TDO had a front page :D only seen the forum before.


So does this mean that any company that closes over night but puts the office on divert to a driver could be breaking the law if, for example, the driver dropped off in another district and answered the phone to take a booking in that district ?


Life would be sooo much easier if the guidlines and rules you recieved from your local council actually mentioned stuff like this grrr


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PostPosted: Fri Jan 21, 2011 9:09 am 
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ozthecoz wrote:
So does this mean that any company that closes over night but puts the office on divert to a driver could be breaking the law if, for example, the driver dropped off in another district and answered the phone to take a booking in that district ?

You have to have a law to break in the first place, and I'm not convinced I have seen a law or judgement that says the above is illegal. Or how it could be enforced.
ozthecoz wrote:
Life would be sooo much easier if the guidlines and rules you recieved from your local council actually mentioned stuff like this grrr

They don't issue these because they, like everyone else, haven't a clue exactly what is legal and what is not. In other words ignorance is bliss.

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PostPosted: Fri Jan 21, 2011 10:48 am 
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ozthecoz wrote:
So does this mean that any company that closes over night but puts the office on divert to a driver could be breaking the law if, for example, the driver dropped off in another district and answered the phone to take a booking in that district r


Nope it’s not breaking the law. The booking came though the office line, and gets diverted to the driver mobile, because it could be a customer that has change a booking time / pick up, all sort of things comes into play


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ozthecoz wrote:
So does this mean that any company that closes over night but puts the office on divert to a driver could be breaking the law if, for example, the driver dropped off in another district and answered the phone to take a booking in that district r


Nope it’s not breaking the law. The booking came though the office line, and gets diverted to the driver mobile, because it could be a customer that has change a booking time / pick up, all sort of things comes into play


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