Call for better taxi choice for disabled TAXI companies in the area have been called on to provide a better service for wheelchair users.
Rita Timberlake is one of the carers having problems finding a cab which can transport a disabled passenger.
Mrs Timberlake, of The Vale, Chesham, said she recently needed to book a taxi for her husband but could find only one company in Chiltern district that had a suitable vehicle.
"There's nothing at all, apart from one driver and one taxi, which are only available at certain times," she added. "I think it's awful and something needs to be done."
The Timberlakes normally use the Chilterns Dial-a-Ride service, a community transport charity which can carry people in wheelchairs.
The service, which operates Monday to Fridays from 8.30am to 5pm, must be booked in advance and users must be members. Mrs Timberlake had tried to find a taxi for an urgent journey.
Dial-a-Ride's transport co-ordinator, Yvonne Brown, said: "There's nowhere near enough options for disabled people in this area and firms that do offer the service charge around double what we do.
"We do try our best but the lack of options in this area means that it's disabled people who desperately need to get about who are missing out."
Mrs Timberlake was supported by Councillor Derek Lacey, a member of Chiltern District Council's licensing and regulation committee.
"There's a need for more taxis which can take wheelchairs, and I think it's out of order they are not being provided," he said. "It's wrong. I will get it put on the agenda for the next meeting."
Council leader Nick Rose commented: "I'm very sympathetic. I wasn't aware of this situation, and it needs looking at.
"I'm not sure what we can do, or if we're in the position to insist, but we're looking if we can provide encouragement to the firms to provide this cause for disabled people. I'm very concerned and if we can do something we will."
The vice-chairman of the Chiltern Taxi Drivers' Association, Qaser Mahmood, said: "We've never had a large demand for special cabs to take wheelchairs. We do a lot of disabled people in normal cars and people carriers."
All new Chiltern District Council hackney carriage licences state the vehicle must be wheelchair accessible. The council said there are currently four such taxis in the district.
It is now running a consultation on its taxi licensing policy. To have your say, visit
www.chiltern.gov.uk/taxipolicy before September 30.
Should taxi companies offer a better service for disabled customers? Email our letters page at
bucksnews@trinitysouth.co.uk.
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