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Tom Thumb
PostPosted: Tue Dec 17, 2013 10:48 pm 
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Nidge

Can you come down South!

My competitors run Mercury and never seem to have these problems. If you could work for them.....

Most times I come across an unreliable system you normally have an 'expert' in the control room who 'tinkers' with the system to 'improve' it.

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Nidge2
PostPosted: Thu Dec 19, 2013 10:37 pm 
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Location: Braintree, Essex.
Tom Thumb wrote:
Nidge

Can you come down South!

My competitors run Mercury and never seem to have these problems. If you could work for them.....

Most times I come across an unreliable system you normally have an 'expert' in the control room who 'tinkers' with the system to 'improve' it.


I bet he's one of them who's fell into Exel's "pay for your uprgrades."?
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theCrab
PostPosted: Mon Dec 30, 2013 11:45 pm 
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Interesting discussion. I'd like to know what Mercury is, what it's not and what you think it should be.

Personally I'd separate this CROCK into 3 independent but plug-able systems. Each independent performing what it was designed to do best, and only giving the other enough info to enable it to do its job. You know, the way UNIX was designed.
1. Despatch/Booking
2. Delivery (What drivers do)
3. Office Admin (Accounting and shizo)

I think this is what they did. But they foooked it and are not prepared to redo or start over due to perceived high costs. So all they do is sell features and propup the legacy system. You must be very hopeless to go around selling such a thing to honest hardworking folk. =D>

Meh!

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Nidge2
PostPosted: Tue Dec 31, 2013 8:11 am 
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theCrab wrote:
Interesting discussion. I'd like to know what Mercury is, what it's not and what you think it should be.

Personally I'd separate this CROCK into 3 independent but plug-able systems. Each independent performing what it was designed to do best, and only giving the other enough info to enable it to do its job. You know, the way UNIX was designed.
1. Despatch/Booking
2. Delivery (What drivers do)
3. Office Admin (Accounting and shizo)

I think this is what they did. But they foooked it and are not prepared to redo or start over due to perceived high costs. So all they do is sell features and propup the legacy system. You must be very hopeless to go around selling such a thing to honest hardworking folk. =D>

Meh!



The reason it doesn't work is because it's to pretty with to many add on's. Simple is the best way forward.
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rambo
PostPosted: Wed Jan 01, 2014 3:02 pm 
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Tom Thumb wrote:
Nidge

Can you come down South!

My competitors run Mercury and never seem to have these problems. If you could work for them.....

Most times I come across an unreliable system you normally have an 'expert' in the control room who 'tinkers' with the system to 'improve' it.


When I went to mercury for training, that's what they said, theres always someone in every office who 'fiddles' with it and makes it worse.

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gusmac
PostPosted: Wed Jan 01, 2014 3:32 pm 
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rambo wrote:

When I went to mercury for training, that's what they said, theres always someone in every office who 'fiddles' with it and makes it worse.


They would say that though, wouldn't they? :roll:

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Nidge2
PostPosted: Wed Jan 01, 2014 10:31 pm 
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Location: Braintree, Essex.
rambo wrote:
Tom Thumb wrote:
Nidge

Can you come down South!

My competitors run Mercury and never seem to have these problems. If you could work for them.....

Most times I come across an unreliable system you normally have an 'expert' in the control room who 'tinkers' with the system to 'improve' it.


When I went to mercury for training, that's what they said, theres always someone in every office who 'fiddles' with it and makes it worse.



Because their 24/7 support is never on call so you have to get it up and running.
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wannabeeahack
PostPosted: Thu Jan 02, 2014 11:06 am 
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well I dont know what everyone else pays for a Mercury pda thing weekly on a base but im not paying £150 a week for one...

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Nidge2
PostPosted: Thu Jan 02, 2014 11:21 am 
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wannabeeahack wrote:
well I dont know what everyone else pays for a Mercury pda thing weekly on a base but im not paying £150 a week for one...

£100 a week round here for 24/7 work.
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townhalltaxis
PostPosted: Thu Jan 02, 2014 9:59 pm 
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Posts: 150
85 a week for as many shifts as you like. but you have to do full shifts no logging on or off when you feel like it. mercuy system worked perfect over the holidays. not so much as a hicup
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Nidge2
PostPosted: Thu Jan 02, 2014 11:25 pm 
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Why have they changed their name yet again? Have they gone through the hoop again?
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theCrab
PostPosted: Sun Jan 05, 2014 1:51 pm 
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Nidge2 wrote:
Why have they changed their name yet again? Have they gone through the hoop again?

Didn't notice. Same ol' crock in a new frock. Sad days :-)

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Nidge2
PostPosted: Sun Jan 05, 2014 7:21 pm 
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theCrab wrote:
Nidge2 wrote:
Why have they changed their name yet again? Have they gone through the hoop again?

Didn't notice. Same ol' crock in a new frock. Sad days :-)



Yeah it's now called Exel Technology.
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skippy41
PostPosted: Sun Jan 05, 2014 8:50 pm 
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That's ex technology in your case Nidge, anyone help him his cab was broken into and his pda nicked
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walkerscars
PostPosted: Fri Jan 31, 2014 12:44 pm 
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Posts: 13
Hey nidge can you call me regarding mercury 01892 522522 anyone else having problem CALL ANDY£
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