Sussex wrote:
Tom Thumb wrote:
But it does despatch to the closest car in the zone. And it does ensure you don't send a wheelchair car off on another job by mistake (if you pre-allocate them).
I'm still not convinced that nearest car is such a good thing. I know it should be, but what happens when you have a regular pukka job that comes out the same time?
Will the car in the bloke's garage get it over the one in his drive?

But with Cordic you get the choice.
Some zones, with us the small 'in town' busy zones, it goes to 1st in queue. On out of town, bigger zones it goes to nearest car.
As for pulling drivers long distances, I have the back up zones set to only pull inwards not send out. So a car further away from town may get a job on way back but it won't automatically send a guy further away.
If driver requests a follow on job in the zone he is going to it will hold it for him unless another car clears before him in that actual zone. It won't pull a car from 'out of zone'.
With all systems you need to be able to configure it to suit your business.
My previous supplier's system wasn't able to do that for me. However for other businesses it is the perfect choice.