Taxi Driver Online

Uber driver's fury after paying £45 for just five minutes at Glasgow Airport

A furious Uber driver who paid £45 for just five minutes at Glasgow Airport has slammed parking company National Car Parks (NCP) over the hefty charge.

Christopher Gallacher had dropped off a passenger at 9.05am on Saturday morning before leaving the Paisley airport and working elsewhere in the city.

The 46-year-old driver, from Bishopbriggs, had paid the required five pound fee on his exit as he was there for under 15 minutes.

Another drop-off job led Mr Gallacher back at the airport, where he arrived at 10.06am.

He then waited for another job from the airport which came five minutes later, at 10.11am.

Upon exiting the airport in his rented Skoda, he paid what he expected to be a five pound fee but was stunned to find that he'd been charged a whopping £45 fee on the receipt.

The receipt shows that he entered the car park at 9.05am but didn't leave until 10.15am.

GlasgowLive reports it has seen evidence that he had jobs out of the airport grounds between that time.

Mr Gallacher told GlasgowLive: 'I picked up at Meadow Park street at 9.20am and got another job after that from Gordon Street so I was nowhere near the car park. I wasn't even in the vicinity and they still charged me £45.

'They registered me coming in after 9am but not me leaving several minutes later. They only registered me leaving over an hour later.

'I tried to call to complain, I called fifteen times today (Monday) and nobody has answered from NCP. It's ridiculous and the service is shocking. I couldn't believe it.

'I had to stop working to phone them and was on the call for 45 minutes before they finally answered and then it was some offshore number who said there was nothing they could do.'

He added: 'I was out that morning to make money to pay a bill for Saturday morning and they instantly took £45 out of my account. It's ridiculous.

'I don't know if it's happening to anybody else. There could be a lot of people who have been overcharged at the weekend.

'A car park working for our main airport should have somebody to speak to, it shouldn't be this difficult. It ruined my whole weekend because I was so frustrated and angry.'

Since being contacted by Glasgow Live, NCP has issued a refund and apologised to Mr Gallacher.

A spokesperson from the NCP said: 'The £45 charge was wrongly attributed, and a refund has since been raised. We would like to take this opportunity to apologise for any inconvenience caused and thank the customer for bringing this matter to our attention.'

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IDFIMH

It's funny how these parking companies never seem to record the first exit

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lack of modern legislation is the iceberg sinking the titanic of the transport sector

and even funnier the photos some news sites used; this is supposed to be a Glasgow uber

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lack of modern legislation is the iceberg sinking the titanic of the transport sector

sounds to me like the airport parking company was using surge pricing

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i started out with nothing and ive still got most of it left