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PostPosted: Tue Apr 08, 2014 12:44 pm 
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Opinion: End this taxi madness



I climb into the driving seat of a taxi to respond to a call.

I pick up my passengers; it’s a school run. Halfway to school the phone rings again. I have an earpiece so I answer it. It’s another job, so I grab the radio and send another driver.

We’re nearly at the school now. The roads are busy. I’m concentrating, but the phone rings again. This time it’s a booking for later today, and I can’t write it down at the moment so I try to keep it in my head.

While I’m trying to make a mental note of those details, I can see another call waiting in the background. I hang up and that call comes through. Someone wants a quote for an airport run, and since I can’t write their number down and get back to them, I try to recall the price from memory as best I can.

All these phone calls are distracting me from the road, and I almost don’t notice the little girl who appears from between two parked cars on a bicycle. I miss her by an inch, and I just hope nothing else comes in on the phone in the middle of the three-point turn I have to do to get away once I’ve dropped these people off.

Does that sound safe?

Sadly, those are the kinds of working conditions that many taxi drivers in smaller towns in the UK are expected to put up with. Operators either can’t afford or simply don’t want to pay to have a call handler in the office, so drivers are being lumbered with doing it all themselves while negotiating the traffic too.

I spent six years working for a small cab firm and I finished in no small part because I’d had enough near misses through juggling phone calls with the steering wheel – and the last thing I wanted was someone’s death on my conscience should the worst happen.

The problem is, this has become so accepted as a way of doing business that everyone seems to shut up and put up with it.

But it’s dangerous. It’s not fair on the passengers, it’s not fair on the taxi drivers and it’s not fair on pedestrians and other road users. Even using a hands-free kit doesn’t keep drivers from being distracted as they think not only about what they’re doing now but the next two or three jobs in the queue as well.

It has to stop, but it won’t so long as taxi firms are allowed to get away with it.

That’s why I’ve created an e-petition asking the Government to look into banning taxi firms from operating in this way.

I may be out of the trade now, but I still feel passionately that this is an issue in dire need of addressing. So I would like to ask all readers to consider supporting me and signing my petition. You never know, it could help save someone’s life one day.

* Jim Hardaker is a Lib Dem member in Skegness

http://www.libdemvoice.org/opinion-end- ... 39159.html

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PostPosted: Tue Apr 08, 2014 12:53 pm 
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It's a shame he's not so concerned about the amount of hours drivers work for those companies that do have telephones answered for them.

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PostPosted: Tue Apr 08, 2014 2:32 pm 
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Lib Dem ponce but hes right this practice must be stopped!

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PostPosted: Tue Apr 08, 2014 2:42 pm 
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Quote:
All these phone calls are distracting me from the road, and I almost don’t notice the little girl who appears from between two parked cars on a bicycle. I miss her by an inch,


If a little girl walks out between parked cars then call or not the driver is going to have to have a difficult time in avoiding her, in any respect if a driver chooses to accept a call isn't really down to taxi legislation but road traffic.

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PostPosted: Tue Apr 08, 2014 2:45 pm 
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Some of us with only a couple of car don't earn enough to pay ourselves let alone someone to answer the phone!


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PostPosted: Tue Apr 08, 2014 2:51 pm 
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roythebus wrote:
Some of us with only a couple of car don't earn enough to pay ourselves let alone someone to answer the phone!



=D> =D> =D>

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PostPosted: Tue Apr 08, 2014 5:28 pm 
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toots wrote:
It's a shame he's not so concerned about the amount of hours drivers work for those companies that do have telephones answered for them.


It's a shame it took six years to realise there may be a problem.

He leaves the trade and THEN wants something doing about it.

'Kin lib dims, I hate 'em.

BTW, drivers on School contracts in Lincolnshire MUST have their mobiles switched off whilst operating county council contracts.

I manage well enough with a decent hands free and a caller display.

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PostPosted: Tue Apr 08, 2014 6:41 pm 
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jimbo wrote:

BTW, drivers on School contracts in Lincolnshire MUST have their mobiles switched off whilst operating county council contracts.


Where as in Leicestershire they state that the driver must be contactable whilst on the contract.

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PostPosted: Tue Apr 08, 2014 9:33 pm 
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If they didn't charge stupidly cheap fares maybe they'd be able to afford a to pay someone.


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PostPosted: Tue Apr 08, 2014 10:10 pm 
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I'm sorry but I think all in the opening post is bollocks.

With text, email or voice recording none of the above happens.

If someone rings and you can't take the details, ask them to text it or you ring back.

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PostPosted: Wed Apr 09, 2014 4:22 am 
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Sussex wrote:
I'm sorry but I think all in the opening post is bollocks.

With text, email or voice recording none of the above happens.

If someone rings and you can't take the details, ask them to text it or you ring back.


They'll be afraid of them phoning a competitor.


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PostPosted: Wed Apr 09, 2014 8:06 am 
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If you run over the little girl they'll be phoning your competitor anyway; you'll be banned for a couple of years! eusasmiles.zip


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PostPosted: Wed Apr 09, 2014 8:58 am 
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Nidge2 wrote:
Sussex wrote:
I'm sorry but I think all in the opening post is bollocks.

With text, email or voice recording none of the above happens.

If someone rings and you can't take the details, ask them to text it or you ring back.


They'll be afraid of them phoning a competitor.

Maybe, but in that case just say yes to everything, or give a price there and then, and when you have finished the job you are doing ring the punter back and have the longer discussion then.

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PostPosted: Wed Apr 09, 2014 10:45 pm 
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Sussex wrote:
Nidge2 wrote:
Sussex wrote:
I'm sorry but I think all in the opening post is bollocks.

With text, email or voice recording none of the above happens.

If someone rings and you can't take the details, ask them to text it or you ring back.


They'll be afraid of them phoning a competitor.

Maybe, but in that case just say yes to everything, or give a price there and then, and when you have finished the job you are doing ring the punter back and have the longer discussion then.


Strangely i believe when your driving professionally thats all you ought to be doing.......not trying to be an answering service ffs...........safety first.........anyone remember that #-o #-o #-o #-o

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PostPosted: Mon Apr 14, 2014 3:29 pm 
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THAT SHUT UP THE ..............................................................GROVELLERS DIDNT IT =D> =D> =D>

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